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Make an appointment with a Ventura Water Conservation Specialist to visit your home. The consult is FREE and you’ll learn how to locateand read your water meter, understand your water bill, assess your water usage and find ways to save & more, visit: cityofventura.net/water/waterconservationsurvey

Congratulations! Year-to-Date Water Use Exceeds 20% Reduction Target!

New figures show that customer water use was down 38 percent last month (August) compared to August 2013, allowing Ventura Water to exceed our MiFHyajnpdldkAX7Us6eCCjXjcrNWKAupc1c2P1f1uUy1O3w_0m6zzBDy3By8gNeEwhiB8ZVFkXfAh9u3vpkGCJhvgBFLA1V7K1TiILxcSxZwVh7ySmo5bfjV_OMZQiViE4E4ETdTTy9Bi6LA6GL1ysU_YRdoP0UHMxLph0=s0-d-e1-ft20 percent annual water reduction goal for the year so far!

By the end of August, the year-to-date reduction in water use by our customers was almost 23 percent! August was the second consecutive month that our water use reduction target has been met or exceeded, demonstrating again that Ventura Water customers are committed to meeting the challenges of conserving water.

Remember: Ventura declared a Stage 3 Water Shortage Emergency requiring customers to reduce water use by 20 percent. (See the details here.)

Ventura Water offers free water conservation aids and on-site commercial and residential water surveys to help our customers save water. Use the New Water Calculator tool to help schedule your irrigation timers more efficiently. Learn more by clicking here. Please contact Customer Care at myvtawater@cityofventura.net or call (805) 667-6500 to schedule a water survey.

From Ventura Water’s Pipeline, September 2015

Congratulations to Our Customers! Year-to-Date Water Use Hits the 20% Reduction Target

Ventura Water congratulates all our customers; we are extremely grateful. New figures show that customer water use was down 39 percent last Protecting Venturas Water Future1month (July) compared to July 2013, allowing Ventura Water for the first time to reach our 20 percent annual water reduction goal for the year so far! The exact year-to-date reduction in water use by customers as of the end of July was 20.79 percent.

As the City and the State experience one of the most severe droughts on record, the customers of Ventura have proven that they have the ingenuity and commitment to meet the challenges of conserving water. We have all come a long way since September of 2014, when Ventura declared a Stage 3 Water Shortage Emergency requiring customers to reduce water use by 20 percent. (See the details here.)

During the months of May, June and July this year, Ventura Water customers have reduced their water use significantly, establishing what we hope is a continuing trend. May 2015 saw a 28 percent water use decrease compared to May 2013, June saw a 41 percent decrease from June 2013, and July’s decrease was 39 percent compared to July 2013. (See a month-to-month comparison for 2013-2015 to date here.) It is important to note that we conserve the most during the warmer months! We need to continue our efforts through the fall and into the winter! We aren’t in the clear yet!

Ventura Water has instituted several mandatory water conservation measures for our customers. They include: sprinkler irrigation systems may run only two days per week between the hours of 6 p.m. to 9 a.m.; handheld hoses used to wash cars must have a shutoff nozzle; fountains must use recycled water; and hosing down hard surfaces like driveways or sidewalks is not allowed.

Ventura Water offers free water conservation aids and on-site residential water surveys to help our customers save water. Use the New Water Calculator tool to help schedule your irrigation timers more efficiently. Learn more by clicking here. Please contact Customer Care at myvtawater@cityofventura.net or call (805) 667-6500 to schedule a water survey.

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From Ventura Water’s Pipeline, August 2015

New Ventura Water Wise Incentive Program Continues; Sign Up Now!

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Ventura Residents May ALSO Qualify for Rebates from the State of California for Turf or Toilet Replacement

Ventura Water and the City of Ventura officially launched their new rebate Incentive Program on July 1, and applications have flooded in!

By the end of July, 52 percent of program funds were reserved for current applicants, leaving 48 percent of funds still available. In July, 327 Ventura residents applied for conservation rebates and submitted required documentation (most people applied online). Of the 327, 257 applicants were inspected, approved and served a Notice to Proceed with their projects. More applications are pending.

With fall just around the corner, now is the perfect time to take advantage of this new program while funding is still available. Apply now so you can plant your new water-wise garden before winter.

Ventura Water’s incentive plan focuses on more efficient irrigation devices and a turf removal and replacement incentive when property owners install a low-water alternative to water-thirsty grass. Rebates vary. Get all the details here or call (866) 983-9232.

It’s easy to apply. Here’s how:

  • Complete the application.
  • Read and Sign the Terms & Conditions.
    • Apply online at www.removeyourturf.com, or
    • You may pick up applications and Terms and Conditions at Ventura City Hall, 501 Poli St., Treasury Department Room #107 or Building and Safety Room #117, or at the City of Ventura Maintenance Yard Administration building, 336 Sanjon Road.
  • Include a copy of your most recent water bill. You may obtain this by visiting www.cityofventura.net/water/billview.
  • Make sure to submit an application for turf replacement and irrigation devices separately.
  • Send documents one of the following ways (if not online):

YH8spQiArjfs9Zy7YNybiQrj0woTjOby-5kgeRGpgPxK15wek1YIvuFWSw-ZGMpEVk-Lqo46A75LwEIBBadirg24tLaa_Kj_D5fvpRpJzHr_OKQA31blNzl0G5MkfXhk3gc7q8obWJonL-cmzZqxQoLpm-eUfHVFtGOiN6A=s0-d-e1-ftState Rebates: Ventura residents can seek rebates from new state of California incentive programs administered by the California Department of Water Resources; this includes local residents also using Ventura’s rebate program. “Save Our Water” is a state conservation program currently offering financial incentives for turf removal and replacement, and the installation of high-efficiency toilets.

These financial incentives may be available to Ventura residents who also use Ventura Water’s Water Wise Incentive Program! Please read the FAQs at the link below to learn how the state turf rebate program works with other agency rebate programs, including Ventura’s.

  • The state’s turf replacement program has a $24 million budget expected to support converting over 10 million square feet of turf, achieving approximately 20 percent of the statewide goal of replacing 50 million square feet of turf. Up to $2 per square foot of removed-and-replaced turf will be rebated up to a total of $2,000 (1,000 square feet) per household.
  • The state’s toilet rebate program has a $6 million budget expected to support replacing 60,000 toilets statewide. Up to $100 will be rebated for the purchase and installation of one qualified, high-efficiency toilet (1.28 gallons per flush or less) per household that replaces a less-efficient toilet using more than 1.6 gallons per flush.

Check the website for qualifying products, terms and conditions by clicking here. Or: call 844-642-7410, or email turf@saveourwaterrebates.com or toilet@saveourwaterrebates.com.

Read the State’s turf replacement program FAQs here.

Ventura Water customers who apply for the Water Wise Incentive Program using the www.removeyourturf.com website or mail-in application will be sent a verified dollar-per-square-foot amount upon project completion, which then can be used for an application with the state’s program.

From Ventura Water’s Pipeline, August 2015

Cooler May Temperatures Led to Lower Water Use in May

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New figures show that water use by Ventura Water customers was 28.12 percent lower last month (May) compared to May 2013. We believe the large reduction in water use during May is largely due to the late rain we experienced and cooler-than-average temperatures during most of the month. We appreciate how our customers responded to the cooler weather by lowing their water use!
 
The year-to-date reduction in water use by customers overall by the end of May still fell short of our 20 percent goal, however. Year-to-date, water use overall by Ventura Water customers is down 13.12 percent compared to the same time this year in 2013.
 
Ventura is in a Stage 3 Water Emergency requiring customers to reduce water use by 20 percent. Please keep trying to reduce use and make water conservation a lifestyle! Let’s hit that 20 percent goal for the entire year to date!
 
Ventura Water has instituted several mandatory water conservation measures for our customers. They include: sprinkler irrigation systems may run only two days per week between the hours of 6 p.m. to 9 a.m.; handheld hoses used to wash cars must have a shutoff nozzle; fountains must use recycled water; and hosing down hard surfaces like driveways or sidewalks is not allowed. (Using a broom to sweep is a reasonable alternative.) A new rebate incentive program to encourage lawn removal is coming as well.
 
Ventura Water offers free water conservation aids and on-site residential water surveys to help our customers save water. Use the New Water Calculator tool to help schedule your irrigation timers more efficiently. Learn more by clicking here. Please contact Customer Care at myvtawater@cityofventura.net or call (805) 667-6500 to schedule a water survey.

From Ventura Water’s Pipeline, June 2015

Fourth Year of Drought: What you can do?

DroughtMany of Ventura Water customers are already conserving and the City thanks you for your continued efforts.  This water shortage has been a multi-year drought, which is not unprecedented. California’s drought in the 1990s lasted seven years.

Since conservation has been encouraged to be a way of life, the new Water Shortage Rates adopted by the City Council on June 8, 2015, do not establish an allocation, but rather build upon the existing tiered structure to encourage further conservation. Customers will see a comparison on their Ventura Water utility bill in July or August. This bill will show a side-by-side comparison of what a customer used and owes with the existing three-tier structure on the right side of the bill. On the left side of the bill, the customer will see what the same usage will be charged under the new four-tier Water Shortage Rates that take effect Sept. 1

Customers can prevent having their bills go up by conserving. Ventura Water hopes that this notification will give customers time to make decisions about how much water they would like to use for the rest of the summer and fall months.

Customers will also notice on their July/August bill, the first tier has been split into two so that the new tier one, which is 0 to 6 units (one unit equals 748 gallons) is not expected to conserve at all. The customer committee who recommended this first Tier was concerned about small users who were already conserving. At the same time, the committee recognized everyone needs to conserve something in order maximize the City’s diminishing supplies. Tier 2, which is 7 to 14 units for a single family residential customer, is expected to save but not as much as Tier 3 and Tier 4, which are primarily used for outdoor irrigation. 

Since September of 2014, the City has asked all customers to only irrigate two days a week and not between 9 a.m. and 6 p.m. A single-family residence home uses up to 60 percent of their water outdoors. So to reach 20 percent water savings, a household can do so without going to extreme indoor restrictions. The City has collectively saved over 20 percent the months when we have had rainy and cool weather. Those are the months that people instinctively turn off their sprinklers and do not hose water. 

Why change the rate structure at all during a water shortage? First, the city seeks to insure that the community conserves so we have enough water while supplies continue to diminish during this drought. Second, important infrastructure improvements and the replacement of very old pipes and facilities would be delayed when revenues fall with decreased water sales. Seventy-five percent of Water Operations have fixed costs regardless of whether one drop or millions of gallons of water are delivered.  Ventura Water’s salary and benefits total only a quarter of the overall budget. Most expenses come from infrastructure improvements that keep the water system up and running. In contrast, 75 percent of revenues come from water usage to encourage customers to use water efficiently. So, these new rates keep the water utility revenue neutral and fiscally sound during a shortage. This helps Ventura Water maintain progress for the future and allows us to bring an incentive program that will roll out this summer.

For more conservation tips or to request a free water survey visit us at www.venturawater.net or call 805-667-6500.

From Ventura Water’s Pipeline, June 2015

Hey Ventura, What’s Your Shower Song? Campaign to Save Water

Shower Cling EditFinalSustainable Ventura News talks to Ventura Water GM Shana Epstein about the “Hey Ventura, What’s Your Shower Song?” Campaign.

From June 18 through August 31, 2015 Ventura Water partners with several local radio stations to inspire residents to keep the shower water flow to a minimum, or at least to the length of a favorite shower song with the “Hey Ventura, What’s Your Shower Song?” Campaign. The campaign for Ventura was born out of the State’s “Save Our Water” shower song promotional materials.

For more information, visit: VenturaWater.net and VenturaWater.org

LIKE and FOLLOW Ventura Water on Facebook: facebook.com/venturawater

Visit: SustainableVentura.TV

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Watch Sustainable Ventura News at Ventura County Star online (SEARCH “Sustainable Ventura News at http://vcstar.com) also WATCH on the NEWS and LIFESTYLE pages and in the VC STYLE COLUMN at: http://vcstyle.blogs.vcstar.com/

Sustainable Ventura TV News is reported by Maryann Ridini Spencer and airs on Caps-TV VTV’s Channel 15, Thursdays at 8:30pm. It rebroadcasts Monday-Thursday and Saturdays at 9:00am, Sundays at 8:30pm and every other Wednesday at 8:30pm.

Check Pipeline for Details About New Water Wise Incentive Program

Keep checking your monthly Pipeline e-newsletter from Ventura Water for details about the new conservation Incentive Program for customers coming this summer!

Pipeline covers the latest news about Ventura’s water, wastewater and stormwater services, as well as insights from General Manager Shana Epstein. Upcoming issues will have details of the new financial incentives and rebate program coming this summer from Ventura Water to “wise-up” your landscape.

Water Wise Incentive graphicThe Ventura City Council approved a new incentive program on March 9. The incentive plan focuses on more efficient irrigation devices and a turf removal and replacement incentive when property owners install a low-water alternative to water-thirsty grass. Some artificial turf (restrictions apply); and hardscapes like concrete patios not eligible.

  • For smaller landscape areas that are converted: turf removal rebate is capped at $800.
  • For  larger landscape areas that are converted: turf removal rebate is capped at $1,600.
  • Incentives of up to $300 are also available for other measures like buying mulch, converting to drip irrigation or installing water-efficiency devices.

Details: www.cityofventura.net/water/landscape

Need ideas and inspiration for a gorgeous water-wise garden with little or no grass? Visit www.venturacountygardening.com

Read past issues of Pipeline here

Attend Neighborhood Council Meetings and June 8 Public Hearing on Water Shortage Rates

Ventura Water GM Shana Epstein leads a Town Hall meeting held April 29. She discussed water rates, the Water Shortage Emergency Contingency Plan, a rebate program for turf removal and other efforts by Ventura Water to manage the drought.

Ventura Water GM Shana Epstein leads a Town Hall meeting held April 29. She discussed water rates, the Water Shortage Emergency Contingency Plan, a rebate program for turf removal and other efforts by Ventura Water to manage the drought.

You are invited to attend a public hearing on the proposed new water shortage rates and codifying the Water Shortage Stages, scheduled for 6 p.m., June 8 in the Ventura City Council Chambers, 501 Poli Street. Or, tune in to CAPS-TV Channel 15 on June 8 to watch the meeting, or see it live at www.cityofventura.net/video.

The new proposed rates with an additional fourth water-use tier prioritize conservation and full water revenue loss recovery/revenue neutrality. (Read the Water Shortage Rate Study and the 2014 Cost of Service Study here.)

Customers may also attend one of these meetings for more information:

  • Wednesday, June 3, 6:30 p.m.: Westside Community Council, Bell Arts Factory, 432 N. Ventura Ave.

A typical single-family home in Ventura has a bi-monthly water bill of $86.33. Under Stage 3 Water Shortage rates for 2015-2016, these same customers would see their bill rise to $108.53 (an increase of $22.20) IF THEY DO NOT REDUCE WATER USAGE. If they reduce by 20 percent, their rates remain the same – $86.33 bi-monthly. Lifeline usage is minimally impacted.

The rates are increasing to achieve full revenue recovery within each tier or customer class, and by doing so, further encouraging conservation. The new rates account for the city fully recovering drought-related costs from lower water sales due to conservation and drought expenses, estimated at about $1.1 million for a Stage 3 Water Emergency. Expenses include the new rebate incentive program, water waste enforcement, customer outreach and customer surveys.

From Ventura Water’s Pipeline, May 2015